Process Improvement Survey Summary
Below you will find the results of the HR survey concerning the dashboard that was sent out earlier
this spring. Thanks to the 28 people who responded to the survey. The Administrative Systems Review
Process group requested that this survey be sent out in order to gather information on how the HR
Dashboard implementation process might be improved.
We were glad to see that the majority of respondents reported that they are able to prepare the dashboard worksheet for submission in 1-3 hours. We were also happy to see that most respondents reported the level of difficulty of this task to be a 3 or lower. We will continue to seek to limit the time and effort necessary as the dashboard evolves.
We were a bit surprised to note that the majority of respondents reported that they have not made use of the information produced by the dashboard, though we found it positive that many did respond that the dashboard had either raised their awareness or had been positive.
At the same time, the majority of respondents reported that the HR Dashboard had little impact on communication between their HR department and other entities on campus.
As a result, we thought it might be helpful to include in this report some suggestions on taking the
usefulness of the HR Dashboard information to the next step and apply it toward process improvement.
Suggestions:
- Use Hyperion (BRIO) reports outside of dashboard evaluation periods for periodic reconciliations.
- Be aware that there are other reconciliation reports that are available that are not part of the
dashboard. - Open a dialog with the person on your campus who uses the 8030 report to improve
communications between HR and payroll. - Open a dialog to improve campus communications concerning budget controls.
- Initiate more discussions within HR about whether an online entry is warranted.
- Explore how your department is communicating with other campuses regarding shared data.
- If there is no time for reconciliation, look at how responsibilities are distributed within HR and
Payroll and between the two. Discuss cross training.
The Administrative Systems Review Process (ASRP)
Lori Adler, Winona State University
Pam Anderson-Popp, Hennepin Technical College
Chris Blaschko, South Central College
Cindy Brimacomb-Whiteaker, Riverland Community College
Jeanne Duininck, St Cloud State University
Heather Kidd, Office of the Chancellor
Marie Krey, Office of the Chancellor
Karen Melin, North Hennepin Community College
Mary Millar, Office of the Chancellor
Mike Nordby, Office of the Chancellor
Nancy Paulson, Central Lakes College
Sue Raddatz, Dakota County Technical College
Diane Takavitz, Office of the Chancellor
1. How much time does it
take your department to
prepare the dashboard
worksheet for
submission?
| 17 | Responded with time between 0-3 hours |
| 5 | Responded with time between 3-6 hours |
| 1 | Responded with time between 6-9 hours |
| 2 | Responded with time over 9 hours |
| 3 | unknown or no specific time listed |
2. How would you rate the level of difficulty of gathering the information for the dashboard on a scale of 1=simple to 5=difficult?
| 2 | Responded with 1 |
| 10 | Responded with 2 |
| 13 | Responded with 3 |
| 1 | Responded with 4 |
| 1 | Responded with 5 |
3. How have you made
use of the information
provided to you in the
dashboard (ex: process
improvement,
reorganization or duties)?
| 15 | Have not made use of the information |
| 8 | The information has raised their awareness |
| 4 | The information has been positive |
| 1 | did not answer |
4. Has the Dashboard had an effect on communications between your HR department and others on your campus (Payroll, Deans, President’s, others in administration)? How?
| 21 | Responded no effect on communication |
| 4 | Responded wtting a positive effect on communications |
| 2 | Responded that dashboard information is not used |
| 1 | responded a negative effect on communication |
