Frontline Leadership: Supervisory Training
Frontline leadership is, in many ways, the most important job in any organization. Research continually reinforces the fact that frontline supervisors are integral to employee satisfaction, engagement, and subsequent retention. As the Gallup Organization states, "People join an organization. They leave a supervisor."
To help create an atmosphere where employees stay and thrive, we are excited to offer the following two programs. Taken together, these satisfy the statutory five-day core training requirements for all classified supervisors.
FRONTLINE LEADERSHIP: THE SCIENCE OF SUPERVISION
This two-day program gives supervisors knowledge of the rules, processes, and procedures needed to navigate the environment within the state colleges and universities system. Topics will be presented by Office of the Chancellor staff and will include workers compensation, ethics, data practices, safety, leaves, contracts, and more.
| Dates | Location | |
| November 6-7, 2008 (Th-F) | North Hennepin Community College | |
| February 12-13, 2009 (Th-F) | Metro - TBD | |
| July 9-10, 2009 (Th-F) | Metro - TBD | |
| November 5-6, 2009 (Th-F) | DCTC/IHCC - Apple Valley |
The cost for this two-day program is $119 per person, which includes all instruction and materials, breakfast, lunch, and an afternoon snack.
Purchase orders should be faxed to the attention of Cindy Schneider at 651-297-3145 prior to the start date of training and should include Office of the Chancellor vendor #20036365800, the date of the session(s) you are attending and your name.
Please note that registration must be canceled at least one week prior to the start of the training or you will be invoiced for the training
FRONTLINE LEADERSHIP: THE ART OF SUPERVISION
This three-day program will give supervisors the skills and abilities to effectively lead employees in an ever-changing world. While each situation is different, the ability to build relationships, manage performance, lead change, and communicate effectively is an absolute prerequisite to success. Participants will learn these skills in an interactive and energizing environment.
| Dates | Location | |
| September 24-26, 2008 (W-F) | Lake Superior College | |
| December 10-12, 2008 (W-F) | Rochester Community and Technical College | |
| January 7-9, 2009 (W-F) | Century College | |
| March 18-20, 2009 (W-F) | Southern Minnesota - TBD | |
| September 23-25, 2009 (W-F) | Central Minnesota - TBD | |
| December 9-11, 2009 (W-F) | Metro Area - TBD |
The cost for this three-day program is $199.00 per person, which includes all instruction and materials, breakfast, lunch, and an afternoon snack each day.
Purchase orders should be faxed to the attention of Cindy Schneider at 651-297-3145 prior to the start date of training and should include Office of the Chancellor vendor #20036365800, date of the session(s) you are attending and your name.
Please note that registration must be canceled at least one week prior to the start of the training or you will be invoiced for the training
SUPPLEMENTAL LAB CLASSES
Effective Coaching Skills
Do you remember a formal or informal coach who truly helped you in your development? What was it about this person that made a difference? As supervisors, it is easy to get lost in the day-to-day shuffle of directing work and handling your own duties. This session will give you an opportunity to learn and reflect on how to be a coach who truly develops your employees. Special emphasis will be given to hands-on practice and discussion of techniques that have worked in coaching good performance, poor performance, and everything in between.
Effective Conflict Management
The Chinese character for conflict is a combination of the characters for crisis and opportunity. We all can probably identify with the crisis, but what about the opportunity? When managed well, conflict can not only be resolved but also can lead to better ideas and stronger relationships. This interactive workshop will allow participants to reflect on how they handle conflict and learn some tools for managing it better. There will be plenty of time to apply these principles to conflicts that participants may currently be facing.
Facilitating Effective Performance Appraisals
The performance evaluation often gets a bad name. It may be seen as just one more piece of paperwork to complete. When done well, however, the performance evaluation is a powerful performance management tool that can help keep your work unit running smoothly. It is also required by state law, and for good reason. People generally want to know how they're doing. Besides ongoing coaching and feedback, the performance evaluation gives you a formal opportunity to sit down with your employee for an interactive discussion about progress and future plans.
| Dates | Location | |
| October 15-16, 2008 (W/Th) | Normandale October 15, Metro State October 16 |
Effective Coaching Skills is scheduled on the first day, from 1:00 - 4:30.
Effective Conflict Management is scheduled on the second day, from 8:30 - Noon.
Facilitating Effective Performance Appraisals runs from 1:00 - 4:30 on the second day.
These classes can all be taken in any combination; you do not need to register for all three classes at once.
To register, please click here. This link will bring you to our Systemwide Training and Registration Site (STARS). To register you will need your Tech ID. If you do not know your Tech ID, please contact your Human Resource Office.
Please note that registration must be canceled at least one week prior to the start of the training or you will be invoiced for the training
Contact Jeff Hudson if you have any questions.
